Effective Date: 24/07/2023

1. Acceptance of Terms
Welcome to Vortek Tuning. These Terms of Service (“Terms”) govern your use of our website, services, and products provided by Vortek Tuning (“we,” “us,” or “our”). By accessing or using our website, tuning files, and tuning tools, you agree to abide by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Description of Services
Vortek Tuning offers tuning files and tuning tools for automotive performance enhancement. Our services include, but are not limited to, the sale and delivery of digital tuning files, remapping tools, and related products.

3. User Accounts
To access certain features of our services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

4. Purchases and Payments
a. Ordering: When you place an order on our website, you are making an offer to purchase the selected products or services. We reserve the right to accept or decline your order at our discretion.
b. Payment: Payment for products and services must be made through the payment methods we specify. You agree to provide accurate and complete payment information. Any fees, including taxes and shipping costs, will be disclosed to you before completing your purchase.

5. Refund and Return Policy
Our refund and return policy are outlined separately and can be found on our website.

6. Intellectual Property
Trademarks: The Vortek Tuning name and logo are our registered trademarks. You may not use these trademarks without our prior written consent.

7. Privacy
Our Privacy Policy governs the collection, use, and sharing of your personal information. By using our services, you consent to the practices outlined in our Privacy Policy.

8. Limitation of Liability
Vortek Tuning is not liable for any damages, direct or indirect, arising from the use or misuse of our products or services. In no event shall our liability exceed the purchase price of the product or service in question.

9. Termination
We reserve the right to terminate your access to our services at our discretion, without prior notice, if we believe you have violated these Terms or applicable laws and regulations.

10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website, and it is your responsibility to review them periodically. Continued use of our services after such changes constitutes acceptance of the revised Terms.

11. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at info@vortektuning.co.uk

Thank you for choosing Vortek Tuning. We look forward to working with you!